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The consumer series returns with a special week of programmes from Tenerife, as the Rip Off Britain team unravel the costs and complications of checking-in airline baggage.
Gloria Hunniford, Angela Rippon and Julia Somerville spend a day with the British Consulate in Tenerife, investigating how holiday emergencies are resolved.
The team investigate stories about holidays and travel, discovering how an airline sent one passenger backwards and forwards around the world after a missed connection.
The team investigates holiday horror stories, including a family left devastated by the truth about an investment, and the 'holiday tax' bumping up the cost of flights.
Continuing the programmes from Tenerife, with the story of a couple left stranded in the middle of the night after being booked into a resort that had been closed for months.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear how a hotel lost two passports then said it was nothing to do with them.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of the families who struggled to escape a terrifying hotel fire.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of websites promising to help get a new passport, but failing to do so.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how mobile bills can rack up costs of hundreds of pounds while abroad.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how airlines can escape having to pay out after lengthy delays.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. They learn how much of what is served at well-known restaurants is made on the premises.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate concerns over food and drink. A year after the horsemeat scandal, how much can we trust our meat?
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the quality and prices of the food sold in the supermarkets that dominate our weekly shop.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate what we pay for our food, looking at the rising cost of a roast and discovering how the weather affects prices.
Angela Rippon, Gloria Hunniford and Julia Somerville expose more secrets of the food business, investigating whether special offers and packaging are always everything they seem.
The team look at how some supermarkets make it hard to compare prices between products and work out the best deal, and examine what exactly goes into our sausages.
The team expose some of the unexpected ingredients that go into our favourite foods, such as crushed beetle, and investigate misleading labels.
The team investigate more stories about what we eat, asking if most of us have a diet too sweet for our own good and looking at the best way to start the day.
The team take a look at best-before and use-by dates on food labels and reveal why frozen food can sometimes be better for you than fresh.
The team explore whether free-range eggs are really worth the extra cost and reveal the unexpected levels of salt in some everyday products.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal new figures on the impact of cyber crime.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal extraordinary ways to slash the cost of a weekly shop.
Julia Somerville, Angela Rippon and Gloria Hunniford explore the increasing threat of identity theft.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the customer service of some of Britain's biggest names.
Gloria Hunniford, Angela Rippon and Julia Somerville discover how postal workers are being drafted into the battle against scams.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a decision with repercussions for the entire holiday industry.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team discovers why, after an emergency abroad, an insurer refused to pay the bill.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team uncover some of the unexpected costs of taking a cruise.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear from a man whose holiday company wouldn't let him cancel his booking.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a family grounded by someone else's extraordinary mistake.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team look at the holiday homes booked online that turn out to be a con.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team unpicks who decides whether hotels deserve the star ratings they advertise.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate travel disasters that happen en route to or from destinations.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate a company taking money for holidays that never happened.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team meet families who arrived on holiday to find no record of their bookings.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Tests reveal whether more expensive orange juice is a healthier product.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team looks at where some of our food comes from and how it is described.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Britain's supermarkets are under scrutiny in this episode.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team unravel conflicting advice about the benefits and dangers of everyday foods.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team reveal unmissable secrets about the freshness of some of our foods.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate problems viewers have had when eating on the go.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team visits a school that has banned high-caffeine energy drinks.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team explore whether the labels on food always tell the full story.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate whether the products we buy offer good value for money.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team debunk some of the claims about foods and their apparent health benefits.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal how scammers have found a way to hijack genuine phone numbers.
Gloria Hunniford, Angela Rippon and Julia Somerville challenge two shoppers to see if haggling can get you a better deal on the high street.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the restaurants breaking new rules on giving out vital allergy advice.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the most effective ways to complain and how to slash the cost of car insurance.
The last programme in a week of live editions of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Art investments are among the topics in the frame.
The Rip Off Britain team investigate viewers' holiday problems. The lifesaving piece of kit that airlines don't always carry, and the best way to avoid mosquito bites.
The Rip Off Britain team investigate viewers' holiday problems. The team meets a woman who cannot understand why travelling alone means paying more.
The team investigate viewers' holiday problems. As the latest holiday scams are revealed in this edition there's advice to make sure you don't get caught out the same way.
The team investigate stories about holidays and travel. They meet people who feel they have been treated unfairly by companies who changed the details of what they'd signed up to.
The Rip Off Britain team investigate viewers' holiday issues. A woman reveals how her break was ruined by bedbugs. Plus will a pricier sun cream provide superior protection?
The Rip Off Britain team investigate viewers' holiday issues. A couple who bought a home abroad end up living in the garage after their property is inexplicably demolished.
The Rip Off Britain team investigate viewers' holiday issues. The team come to the rescue of a family whose trip is in jeopardy thanks to a problem getting a visa online.
The Rip Off Britain team investigate viewers' holiday issues. The team hear from a single mum whose tour operator left her with three small kids in the middle of nowhere.
The Rip Off Britain team investigate viewers' holiday issues. The team look into allegations that airlines are finding new ways to wriggle out of paying passengers compensation.
The Rip Off Britain team investigate viewers' holiday issues. The team reveal how scammers take advantage of a company that's revolutionised the way millions of people travel.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team test out the hygiene standards at some of Britain's biggest names.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team discovers what's being done to ensure our water supplies are clean.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team help viewers get to the bottom of why they don't think they got what they paid for.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. Exotic-sounding smoothies may be full of more ordinary fruits than you might expect.
Amid complaints of rising prices, the true cost of Britain's fish and chips is revealed. Plus a closer look at a supermarket's claims about the benefits its milk gives dairy farmers. And how some of the lagers that trade off their foreign roots actually have their origins rather closer to home.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into frustrations with half-empty packaging.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, revealing the reality of how safe those leftover, half-eaten jars of food are to eat.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into whether supermarket deals are always the bargain they appear to be.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including surprising tips on how to ensure the products we buy stay at their best.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. A woman who spends only a fraction of the price of an average weekly shop reveals her secret.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Gloria relives her own recent experience of being scammed.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Star Wars actor Mark Hamill reveals his consumer secrets.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. This episode looks at an email hacking scam conning people out of their money.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. The team hear about plans to tackle the aggressive fundraising of some charities.
The final live edition of the consumer series. The team look at the continuing controversy around the tumble dryers in UK homes at risk of catching fire.
The Rip Off Britain team investigate viewers' holiday issues. They are in Barcelona, examining how police are tackling the city's reputation as the pickpocketing capital of Europe.
The Rip Off Britain team investigate the jaw-dropping tale of how a company sent one family to a succession of villas it turned out they had no right to stay in.
The Rip Off Britain team examine why travel companies so often refuse refunds for cancellations - even if there is still plenty of time to sell it to someone else.
The team investigate why a group of unconnected travellers at the same hotel had their complaints treated differently when they went through the same experience.
Gloria Hunniford, Angela Rippon and Julia Somerville meet families who have paid for guaranteed seats together on planes, only to find that's not what they get on board.
Angela Rippon, Gloria Hunniford and Julia Somerville examine the cleanliness of British hotel rooms. Does booking a more expensive hotel guarantee a cleaner room?
Gloria Hunniford, Angela Rippon and Julia Somerville investigate health-related holiday disasters, including those who have had to cancel holidays due to the zika virus.
Julia Somerville, Gloria Hunniford and Angela Rippon hear about dramatic stories of how holidays were scuppered by unexpected disasters.
The team investigate problems viewers have had at airports, including a costly passport problem and confusion at airport security.
The team hear how one man's home was rented out to holidaymakers without him knowing anything about it. Plus the hidden charge adding hundreds of dollars to American hotel bills.
The team investigates the airport meet-and-greet companies that promise safe and secure parking but instead leave cars in fields or by the side of the road.
The team investigates a life-changing accident in Cuba that left one group of friends asking who is responsible when disaster strikes on a trip abroad.
The team discovers how airlines are working to stop drunk passengers from disrupting flights, meeting a boy caught in the crossfire and the bouncers recruited by airports.
The team reveals the unwelcome guests said to be scuppering more holidays than ever, as bedbugs return with a vengeance. Simon Calder has advice on staying safe abroad.
The team exposes airline secrets, testing out if it is true that airlines snoop on flight searches in order to hike up fares. Plus Simon Calder has tips on visiting Dubai.
Live episodes of the consumer series, featuring a look at how phone fraudsters can make their texts appear to be from a familiar and trusted number.
Live episodes of the consumer series. A test reveals the alarming extent to which second-hand car dealers are leaving buyers exposed to dangerous faults.
Live episodes of the consumer series. Viewers reveal how they have lost their savings after companies targeted their pension pots.
Live episodes of the consumer series. With people losing money to scams they have come across on social media, could more be done to stop people losing out?
Live episodes of the consumer series. With fraudsters using fake ID to get other people's money, how can security be improved to make it harder for them to succeed?
After a man reveals how eating one particular food cost him his job, Angela Rippon takes a drugs test to see what effect the same ingredient has on her.
One man finds out whether confusion at the supermarkets over how to bag raw meat may be putting people's health at risk.
The team expose problems with the packaging around foods and investigate why so many people say one well-known product is just too difficult to open.
The team reveals the unpleasant hygiene secrets of some supermarkets and stores and accompanies inspectors trying to keep standards up to scratch.
The team investigate the new fad for protein-enhanced versions of familiar products to see if paying the extra has any benefit.
The team present a shocking expose into food fraud in curry houses, as lab tests reveal surprising truths about meals that simply aren't as described.
The team get to grips with some of the promotions, prices and portions of the food we buy and explore why some meals have fallen short of expectations.
The team explore viewers' concerns about supermarket deals and offers - do they always save as much money as it might appear?
The team unravel some of the costs involved in eating out and investigate whether the prices some restaurants charge for wine are fair.
The team explores the implications of the vegetable shortage earlier this year and the effect it continues to have. Disgruntled customers explain why they now watch films at home.
Live episode of the consumer series, featuring an expose of one of the world's fastest-growing scams, and hi-tech car parking payment systems are put to the test.
Live episode of the consumer series, spotlighting an elaborate fraud that uses mobile phones to gain access to bank accounts. And an update on some past stories.
Live episode of the consumer series. An unemployed man reveals how responding to an ad for an apparently dream opportunity led to him being conned out of hundreds of pounds.
The team tackle the latest consumer issues live from Glasgow, investigating why so many big-name airlines have recently made headlines for the wrong reasons.
In the last of their special week of live programmes from Glasgow, the team investigate why England is the only part of the UK where you still have to pay for prescriptions.
Angela Rippon, Gloria Hunniford and Julia Somerville explore the impact some of the travel stories dominating recent headlines will have on travel plans for 2018.
Gloria Hunniford, Angela Rippon and Julia Somerville look at shocking examples of trips that have gone disastrously wrong.
Julia Somerville, Angela Rippon and Gloria Hunniford look into a terrifying accident that occurred around a hotel pool for which no-one is taking responsibility.
Julia Somerville, Angela Rippon and Gloria Hunniford look into difficulties that can arise en route to or from a holiday destination.
Julia Somerville, Gloria Hunniford and Angela Rippon get to the bottom of a fresh collection of scams designed to trick people out of hundreds of pounds.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate holiday disasters that can occur before people have even reached their destination.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate a company that has failed to deliver the trips coachloads of passengers booked and paid for.
Julia Somerville, Angela Rippon and Gloria Hunniford look at how people can ensure they are protected if something goes wrong while on holiday.
The team expose some surprising issues viewers have had with apparently 'free' cancellations and investigate the companies offering to help claim compensation for flight delays.
The team unravels some of the mysterious phone and car hire charges viewers have been hit with either during or after their holidays.
The team gets to the bottom of which countries are ones where it is - or isn't - safe to drink the tap water, and test out the most effective ways to beat travel sickness.
Julia Somerville, Gloria Hunniford and Angela Rippon investigate stories to do with staying healthy and safe while travelling.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems with big-name airlines, including the stranded Monarch passengers left out of pocket.
The team investigates whether the great deals advertised for holidays are always quite what they seem - or if they are even available at all.
The team hear how one family's trip abroad was ruined by a reality very different from the glossy photos the travel brochure had shown.
Angela Rippon, Gloria Hunniford and Julia Somerville with topical reports into food and drink. This episode focuses on some serious concerns about going out for a meal.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems viewers have encountered at restaurants and ask why so many of the big-name chains are suddenly in crisis.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why viewers feel they have been let down or misled with regard to some of the country's food and drink festivals.
Angela Rippon, Gloria Hunniford, and Julia Somerville discover why it is feared up to 90 per cent of the fridges in homes may not be working efficiently, or safely.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate more stories to do with food, and expose an unexpected downside to the nation's favourite fizz, prosecco.
Angela Rippon, Gloria Hunniford and Julia Somerville look at problems faced by viewers when out shopping or at the supermarket.
Angela Rippon, Gloria Hunniford and Julia Somerville look into whether products that claim to be sugar-free or have zero sugar are really as good as people might think.
Angela Rippon, Gloria Hunniford and Julia Somerville reveal how some establishments are using fake hygiene ratings to trick customers through the door.
Angela Rippon, Gloria Hunniford and Julia Somerville discover the truth about foods supposed to be healthy, as well as the way that they are sold.
Angela Rippon, Gloria Hunniford and Julia Somerville look into convenience foods and deliveries, putting some of the most popular online takeaway services to the test.
Live episodes of the consumer series, featuring a look at the increase in the number of councils charging to collect garden waste and making millions in the process.
Live episodes of the consumer series, featuring a look at the lack of consumer choice around water suppliers, as customers reveal disastrous experiences.
Live episodes of the consumer series, featuring passengers with disabilities sharing their experiences of being left stranded on trains or at stations.
Live episodes of the consumer series. The team investigate whether the appliances, gadgets and electricals in our homes are really as safe as we expect them to be.
Live episodes of the consumer series. Undercover footage captures the tactics of a company targeting old or vulnerable people to persuade them to hand over thousands of pounds.
Angela Rippon, Gloria Hunniford and Julia Somerville launch a special week of live episodes of the consumer series, with the latest topical reports.
The shocking consequences of an ID theft are vividly revealed as the team follows the experiences of a woman whose bank account is repeatedly being emptied by fraudsters.
Julia Somerville, Angela Rippon and Gloria Hunniford hear about a family's heartbreaking battle to regain control of precious images of a lost loved one.
A live edition of the consumer series. A look at how scammers have been able to get their hands on the savings that viewers had been counting on for retirement.
A live edition of the consumer series. Gloria Hunniford, Angela Rippon and Julia Somerville ask if the much-hyped new laws to crack down on cold calling will have an impact.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate viewers' holiday disasters, with expert advice to ensure trips stay hassle free and on budget.
Angela Rippon, Gloria Hunniford and Julia Somerville hear how viewers' travels were ruined by life-threatening events and disasters.
The team investigates how changing attitudes are affecting trips abroad and why in some cities it seems tourists are no longer quite so welcome.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate more viewers' holiday nightmares, looking at problems with flights and planes.
The team investigate situations where the holiday dream is very different from the reality, and how the timing of the trip could make all the difference.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate new developments affecting people who dream of their very own place in the sun.
Angela Rippon, Gloria Hunniford and Julia Somerville return with another look at viewers' travel woes, focusing on the frustrations of complaining.
Angela Rippon, Gloria Hunniford and Julia Somerville present another look at viewers' real-life holiday horror stories, looking at the growth of the 'staycation'.
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more of the pitfalls that could scupper holiday plans, looking at the strange phenomenon of disappearing deals.
Angela Rippon, Julia Somerville and Gloria Hunniford uncover some surprises about air travel, including the one word on a ticket which should ring alarm bells.
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more viewers' holiday horror stories, looking at some of the things that can go wrong on cruises.
Gloria Hunniford, Julia Somerville and Angela Rippon reveal more holiday tips. Simon Calder presents a guide to experiencing the northern lights.
Julia Somerville, Angela Rippon and Gloria Hunniford battle to resolve more viewers' holiday problems, taking a look at the changing face of 21st-century travel.
Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of more viewers' holiday problems, focusing on some of the difficulties people experience while flying.
Julia Somerville, Gloria Hunniford and Angela Rippon look at some of the risks that travelling could present to someone's health, or even their identity.
Angela Rippon, Gloria Hunniford and Julia Somerville report on how fraudsters can take remote control of your computer to raid your bank account.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a training academy for plumbers and the spiralling cost of lifetime pet insurance cover.
Angela Rippon, Gloria Hunniford and Julia Somerville uncover an investment opportunity that promised easy financial gains but scammed one woman out of £120,000.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether telecoms companies are unfairly penalising those who don’t want to manage their accounts online?
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a particularly nasty scam that’s seen viewers conned out of tens of thousands of pounds.
Today, the people who have lost tens of thousands in dormant accounts their banks can't trace, and who is at fault when contaminated fuel causes major damage to your car?
Today, the mystery mobile phone charges that have left many viewers out of pocket, and the shocking story of a professional dog walker caught on camera mistreating a dog.
On today’s show, a woman unable to get her stolen car back despite it being found, and how where you live impacts on what you can recycle.
On today's show, the spiralling cost of buy now, pay later finance deals, and and the woman left out of pocket because of a mix-up with an electronic train ticket.
Today, where you should turn if you've been the victim of fraud, and the cost of watching TV in hospital – are you paying too much?
How sickness or injury on holiday can be devastating, even if you have insurance.
Angela Rippon, Gloria Hunniford and Julia Somerville hear from people who found themselves grounded and out of pocket when their airlines let them down.
The team look into the disturbing cases of people whose holidays were left in tatters when almost imperceptible damage to their passports meant they weren't allowed to fly.
How life's milestones, both happy and sad, can interfere with our travel plans, including shocking accounts of travellers being turned away from cruises because they are pregnant.
Angela Rippon, Gloria Hunniford and Julia Somerville look at the perils of flying and why it is still so challenging for disabled travellers.
The team hear about a villa rental fraud so sophisticated that even a former police detective fell for it.
Guest presenter Amar Latif shows us how new technologies and old-fashioned manners can open up the world in new ways to blind travellers.
What the collapse of Thomas Cook and the rise of online booking means for future holidays. Does it spell the end of the traditional package holiday?
The team reveal the crazy case of the £99 mystery weekend break that wasn't quite the bargain customers were hoping for.
The team hear from drivers stranded abroad despite having paid for what they thought was comprehensive insurance. And is carbon offsetting just a load of greenwashing?
The team investigate pet microchipping. It is supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken?
With some of the biggest names in high street pharmacy ending free prescription deliveries, the team hear how some vulnerable and elderly people say they are losing out.
In the wake of recent product recalls, Julia Somerville, Gloria Hunniford and Angela Rippon ask if you can really trust the safety of the appliances in your home.
The team look into one of your biggest bugbears: patchy mobile phone coverage. And new rules designed to help people stuck with mortgages they can barely afford.
The team reveal why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end.
Just how easy is it to get through to your bank? We hear the devastating consequences for fraud victims who say they just couldn’t get hold of someone on the phone quick enough.
The big-name holiday companies offering special cleaning services in the wake of Covid-19 - are they as pristine as they promise? And travel guru Simon Calder answers your questions.
Julia Somerville, Gloria Hunniford and Angela Rippon tackle a topic that drives so many drivers to distraction: parking companies. Will new rules bring them into line?
Why energy bills are leaving customers at their wits’ end, and how fraud on a big-name internet shopping site has left some customers out of pocket.
The wedding woes of brides-to-be who have lost out thanks to the pandemic. Will the new government rules calling for refunds work?
How well do companies respond to events they could not have foreseen or prevented?
It is every holidaymaker’s nightmare – arriving at your hotel only to find it’s closed. And the customers left stranded at the airport because their Covid test results arrived too late.
The programme asks who is responsible when passengers’ valuables are stolen from a coach – after one Italian driver, supposed to be guarding the group’s belongings, popped out for a burger.
The holidaymakers left footing the bill after insurers refused to cough up for their medical emergencies, and the travellers sent to stay in hotels that they found didn’t actually exist.
The disappointed music fans stuck with tickets for concerts abroad that were cancelled due to coronavirus. And the static caravan owners whose holiday havens are headed for the junk yard.
Gloria, Angela and Julia investigate more holidays that went wrong. Today, they focus on the cons that have wrecked your getaways, including the motorhome scammers selling non-existent vehicles.
Angela Rippon, Julia Somerville and Gloria Hunniford expose the scammers who trick would-be travellers out of their money by intercepting our favourite social media sites.
Just how watertight is your consumer protection when things go wrong and your travel company lets you down?
Angela, Gloria and Julia focus on the huge impact coronavirus has had on travel, including the insurance company that refused to pay out after a couple’s tour of South America came to a grinding halt.
Food and travel blogger Kacie Morgan finds out how hotels and restaurants are working to keep customers safe during the pandemic.
Gloria, Angela and Julia are back with a brand new series, live in the studio. This week, it’s the issues affecting you in lockdown, kicking off by investigating the scammers preying on the pandemic.
Angela, Julia and Gloria look at the issues affecting you in lockdown. Today, it’s deliveries, and how some of you say you’re struggling with service from some of the biggest names in the business.
Today Angela, Julia and Gloria are tackling broadband services, and one of your biggest bugbears – the scammers preying on those left most vulnerable by the pandemic.
Angela, Julia and Gloria look at the concerts cancelled by Covid-19 – why can’t some of you get the refund you want? And problems with one of the country’s most well-known investment groups.
Angela Rippon, Gloria Hunniford and Julia Somerville take a look at the problems some of you have been having trying to get hold of a bike.
As lockdown rules are relaxed even further, the team looks at how to make sure you’re getting a good deal when you’re out and about. And what does the summer hold for holidays?
Angela Rippon, Julia Somerville and Gloria Hunniford take on the scammers leaving people thousands of pounds out of pocket. Also, they look at some big name companies who've left some of their customers hanging. And advice from the top team of experts to help make sure you get the best deal going.
The team continues to tackle big consumer bugbears. Plus advice from some of the country’s leading experts on everything from money worries to holiday conundrums.
In this penultimate day of the series, there’s free expert advice on issues from IT to banking and everything in between, as well as your emails and messages answered live on the show.
Angela Rippon, Gloria Hunniford and Julia Somerville drill down into more of the topics that you’ve been telling us have been driving you up the wall.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Gloria, Angela and Julia look at UK breaks, investigating complaints about dirty caravans and exploring the problems facing disabled travellers at hotels that claim to be accessible.
A team of experts advise a disabled passenger who couldn’t access any excursions on her cruise, and we get some aircrew insider tips on the best things to pack for your holiday.
The team investigate the unstoppable rise of the villa rental scams catching out unwary customers, and travel guru Simon Calder goes west with his guide to a trip along the USA's legendary Route 66.
The perils of booking online as experienced by a stag party left with nowhere to stay, and Simon Calder gives us his guide to a magical break on the River Fowey in Cornwall.
A look at the ups and downs of flying, including the ‘direct’ flights that stopped off en route and the passengers who arrived at the terminal to find that their flight didn’t actually exist.
The team hear from holiday makers left horrified after their supposedly family-friendly Jamaican holiday resort turned out to come with a distinctly adult flavour.
The team look at how Covid and Brexit might affect how we travel for years to come, hearing from passengers prevented from boarding their flights due to changes in passport rules.
The team look at unexpected and unwelcome costs that can catch you out on your travels, hearing from airline passengers who came to regret accepting voucher refunds at the height of the pandemic.
Angela Rippon, Gloria Hunniford and Julia Somerville find out what happened when campers left piles of rubbish at some of Britain’s greatest beauty spots.
The ordeal of travellers waiting to be evacuated from the Canary Islands after their hotel was covered in ash from a nearby volcano eruption.
As the current energy price crisis bites there’s advice on how you can save money on your fuel bills, from some of the country’s top personal finance experts live in the studio.
Online reviews that can’t be trusted. How can you spot the real from the fake? Plus, breakdown cover let-downs – the exclusions that drivers say left them out in the cold.
The shocking story of the fraudsters scamming parents out of thousands of pounds by sending fake SOS messages posing as their children. Travel journalist Simon Calder answers your holiday questions.
Communities say they’ve been left without a working phoneline after an upgrade let them down. It’s part of a big scheme that will affect all landlines – so tune in to see how you might be affected.
Are you owed a tax rebate? If you’re not sure, be careful where you look! The team investigates the tax rebate-checking websites that sign you up for a claim.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Gloria Hunniford, Angela Rippon and Julia Somerville are joined by some of the country’s top consumer experts to address the impact of the cost of living crisis on families all over the country.
Gloria, Angela and Julia reveal the little-known money saver that could help lighten the financial load and exclusively uncover the nation’s best and worst broadband providers.
Gloria Hunniford, Julia Somerville and Angela Rippon challenge the companies making it harder for their customers to deal with rising prices.
Julia Somerville, Gloria Hunniford and Angela Rippon reveal more advice which will keep the nation’s cash where it should be – in our pockets.
Angela Rippon, Gloria Hunniford and Julia Somerville expose more businesses that are failing to help you make your money go as far as you need it to.
Gloria Hunniford, Angela Rippon and Julia Somerville report on the heartbreaking case of the woman faced with a large medical bill which her travel insurer won’t cover.
Angela Rippon, Gloria Hunniford and Julia Somerville throw the spotlight on big name holiday companies you say are letting you down.
Julia Somerville, Angela Rippon and Gloria Hunniford report on the holidaymakers who arrived at their hotels, only to discover they'd been closed for years.
The Rip Off Britain team go behind the scenes at one of the UK’s biggest airports to find out just how much luggage goes missing and there is expert advice on how to keep tabs on your holiday cargo.
From caravans that didn’t live up to the marketing material to world cruises that proved tricky to insure, the team investigate why things went wrong, so you can avoid the same perils. Also, there is plenty of advice in our travel clinic and top tips on how to travel safely.
Gloria Hunniford, Angela Rippon and Julia Somerville have got the scammers in their sights – including the story of the phoney travel agent who ripped off hundreds of customers.
The Rip Off Britain team investigate how one switch of the visa rules left many with their trips hanging in the balance.
Julia Somerville, Angela Rippon and Gloria Hunniford are back to help keep your holiday on track. Cabin luggage - which airlines are being stingiest with their free allowance?
A look at unexpected problems that threaten to knock your travels off course, including the double-booking nightmare that put a real dampener on the holidays of two families.
Angela Rippon, Gloria Hunniford and Julia Somerville explore disasters that derailed some holidays before they’d even begun.
Gloria, Angela and Julia are here to help you conquer the cost of living crisis, starting with pre-payment energy meters and the latest on how to slash your broadband bill.
Angela, Julia and Gloria find out why millions of parents aren’t getting the financial support for childcare they’re entitled to, and there's advice about travel insurance.
Julia, Gloria and Angela hear from those determined to fight back against the scourge of scam text messages, and they explain how to stop credit check errors ruining your rating.
Angela, Julia and Gloria expose the network of firms breaking the rules with countless nuisance sales calls, and travel expert Simon Calder answers your questions live in the studio.
The team expose the marketplaces that fail to remove fake listings quickly enough and cost unwitting users thousands, and they reveal what the end of 3G means for the phone in your pocket.
Angela Rippon, Gloria Hunniford and Julia Somerville return for a week of live specials. The team meets a woman who was over-billed more than £6,000 by her energy supplier.
Rip Off Britain’s week of live Cost of Living specials continues with unmissable advice on how to ease the burden of loan and mortgage payments.
The team asks whether some staggering price increases could be down to more than just inflation and has advice for anyone unhappy with a company raising prices during a contract.
The team meets some of the people facing debt collection threats for energy bills they paid long ago to a company that no longer even exists.
The team explores the surge in fraudsters recruiting people to earn extra cash working from home – but ultimately stealing their money.
